Here are some of the responses I’ve gotten from local citizens, who agree that the police should be doing something about this situation.

Some are simply sympathetic to my plight:

Sorry to hear about the phone drama, btw. The editing on the news broadcast was somewhat suspect. The written article was a little more professional.

Way to go! Nothing like a little press to spur some action.

Grr so you’re giving them help and they’re just not doing anything??

Response to the news broadcast:

Well!! Is there a silver lining behind this mishap? A very telegenic [you] appeared on our screen, and right in the middle of the telecast. Well done!

You have a great stage presence. I hope someone was watching that will do something. Your situation being ignored makes me wonder how many situations are ignored and makes me wonder if the police force needs to be revamped.


Some are as frustrated as I am:
Response to South Bend Tribune article

Taking the very last quote of this article by Capt. Phil Trent, “I would advise people go to law enforcement before they knock on a door” I believe shows a large quantity of grey area regarding the abilities or desire to help the citizens that pay the police force salary. There were obvious times when the police could have helped Ms. Gassman if they had been willing to do so.Said times would have been while the phone was traveling. What kept an officer from picking up Ms. Gassman and following said phone while there was the tracking opportunity? 
I sincerely hope that Capt. Trent will humble himself and apologize, will call for some updated training of his force, and finally, replace said phone and wallet out of the police force pocket…which is really tax payer’s pockets as according to Capt. Trent’s last quote, Ms. Gassman did EXACTLY what she was supposed to do.
Responses to media coverage and the situation in general:
Read your post about your terrible experience with the SBPD. I’m soooo sorry that happened to you… For what it’s worth, among my horrible day trying to deal with a broken bike tire, the fire station on Mishawaka Avenue was a huge help. I only say that to hopefully add a little light into what was a horrible interaction with another city protective service. It’s also worth mentioning, in case you hadn’t heard already, that a couple women in the DTSB office had their wallets stolen from their offices while they were in a staff meeting. Not sure what the police response was, but it might be worth asking…about it. I really hope this turns into something good for SB. We both know that there are some great things happening, but there’s still room for improvement – and your experience highlights a huge opportunity for our city to help make people feel safer, listened to, and protected.
I think it will be interesting to see what they do, how long they take to do it, and what the results are. First steps should be to find out from Patrick Metals who arrived in that time window, and then conduct interviews with those people. Not rocket science. And the focus should not be on your phone. The focus should be on your credit cards and ID, and the potential for identity theft.
The disappointing thing is that the police, as quoted by the reporter, do not seem to acknowledge that the phone is simply a breadcrumb that leads to a felon. I can understand the police do not want to repo phones. Do they want to apprehend thieves?
It was a thief who went in to a place of business and searched desk drawers. An aggressive thief with the intention to steal.
Thanks, everyone, for your support! Obviously, this is an issue that needs some attention.